Purchase of tickets
Check your ticket carefully before the purchase has been completed. Once tickets are purchased, they can neither be changed nor refunded.
In addition to the price of the ticket, you will pay an order processing fee and the dispatching costs. You will find the amount of the fee and dispatching costs from the valid price-list.
Ticketmaster Finland acts as an agent. The organizer of the event is liable for and obligated to pay its obligations under VAT 2 § (:940/1999) as well as any damages due to or arising out of the cancellation of the event, and location or schedule changes.
It is prohibited to bring bottles, cans, video recorders, tape recorders, cameras or any hazardous substances to the events. Ticketmaster Finland and the organizer are not liable for lost tickets. When using discount tickets, proper documentation entitling the use of discount tickets (e.g. child, student, senior citizen discounts) must be carried and displayed upon the doorman�s request.
The sound volume at the events may exceed normal levels. We recommend hearing protectors.
Using tickets for advertising or promotion (with or without monetary consideration) is prohibited, unless the specific written permission is given by Ticketmaster Finland.
The buyer of the ticket is obligated to check that the event has not been cancelled. If the ticketed event is cancelled, the customer will receive a refund of the amount paid for the ticket but the order processing and delivery (and eventual mailing) fees will not be refunded.
The limitation on how many tickets a customer can buy depends on the event he is buying tickets for. The limit is published on the purchase page and is checked at every transaction. We do so to prevent misuse of our website and unfair ticket purchasing practices. If we identify breaches of these limits, whether by a single user or multiple connected users (for example, using multiple credit cards or multiple members of a household purchasing tickets), or via the use of automated means to purchase tickets we reserve the right to cancel any such orders. Use of automated means to purchase tickets is strictly prohibited.
All material included in the service is the property of Ticketmaster Finland and protected by copyright. The copyright and other intellectual property rights concerning the content and appearance (including text, electrical documents, graphics, picture and sound, photos, databases, software, software products and services) of the service are owned by Ticketmaster Finland or a third party. It is prohibited to copy pictures, text or any other material without authorization from both Ticketmaster Finland and the organizer of the event.
Ticketmaster Finland and its partners reserve all rights to the content and software in www.ticketmaster.fi.
The user of the service is obligated to take care of his computer and data communication equipment, use and condition of them, data security, backup copying, virus protection and other comparable circumstances.
Ticketmaster Finland will not be liable for any damages of any kind arising from the use of the service. Ticketmaster Finland is not liable for damage arising from problems of use of the service, delays, breaks or other technical faults.
Links to other web sites
If a dispute concerning a sales contract cannot be resolved through negotiation between the parties, the consumer can submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution.
Before taking the matter to the Consumer Disputes Board, the consumer should contact the Local Register Offices' Consumer Advisory Service (www.kuluttajaneuvonta.fi) .